Shipping & Returns
Shipping Information
Shipment via USPS Ground or Priority, or UPS, whichever is cheaper. For more immediate delivery, or shipments over 7 lbs, or for shipments outside the USA, please contact shane@wandering-stars.net, and we can work out other payment and shipping arrangements for your order.
Shipping prices include packaging and handling.
Shipping Rates are as follows:
FREE for packages under 2 ounces
$5.00 for packages over 2 ounces to 1 lb
$9.00 for packages over 1 lb to 2 lb
$12.00 for packages over 2 lb to 3 lb
$15.00 for packages over 3 lb to 4 lb
$20.00 for packages over 4 lb to 5 lb
$25.00 for packages over 5 lb to 6 lb
$30.00 for packages over 6 lb to 7 lb
Orders over 7 lbs will require additional payment via PayPal or Venmo based upon weight and location and number of required parcels for secure shipping. You will be notified of the remaining balance due before shipout.
Returns:
Your satisfaction is important to me. If you are not completely satisfied, you can return your purchase for an exchange, credit or refund, within 14 days from the date of delivery. Items must be packed well to avoid damage during return shipping. I reserve the right to reject the return of merchandise that is not returned in salable condition due to use or inadequate packing.
Email me: shane@wandering-stars.net and let me know of your intent to return merchandise and the reason for the return before shipping anything back. Please allow processing time.
Thank you for your purchase!
Easy Returns
If you are not 100% satisfied with your purchase, simply let me know by email to shane@wandering-stars.net within 14 days, and I’ll send you the mailing address for returns. Once the item is received, I’ll refund the full cost of the item via PayPal.
Damaged Shipments
In the unfortunate event of broken glass containers, please send a list and photograph(s) of the damaged items to shane@wandering-stars.net on the day of receipt. Once the damage is verified, a replacement will be shipped out to you a.s.a.p.